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Getting started

Customise your SMS message

Personalise the text customers receive using {{name}} and {{business}} tags.

The SMS message is the text your customer receives asking them to rate your service. You can keep the default or write your own.

Using tags

Insert {{name}} to include the customer's name and {{business}} to include your business name. They are replaced automatically when the message is sent.

Keep it short

Messages are capped at 140 characters so they fit in a single SMS. A live preview and character counter show you exactly how the message will look. The review link is added automatically at the end.

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